Returns Policy

30 day money back guarantee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your item arrives damaged or faulty. Please contact us direct to discuss your return 

Please note that returns within Canada will need to be sent to the following address: [Sportswear Direct, 15 Cooperage Lane, POBOX 147, Port Williams, Nova Scotia B0P 1T0] 

Returns from the UK will be sent to Sportswear Direct UK Distribution Facility. 29 Rosemount Close, Prenton CH43 2LR

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at customer_service@po3activewear.ca

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Please contact us to exchange your item

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customer_service@po3activewear.ca